State Farm® Insurance Agent Dylan Carter
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Carolyn Wright
August 4, 2026
5
out of
5
rating by Carolyn Wright
"Excellent Services and Great Employees"
We responded:
"Thank you, Carolyn! I'm happy to know you had a positive experience with our services and team. We're committed to providing excellent support and are here whenever you need us. Let us know if there's anything else we can do for you!"
Montray McGee
August 3, 2026
5
out of
5
rating by Montray McGee
"Awesome"
We responded:
"Montray, thank you for the 5 stars! I'm happy to know you had an awesome experience with us. Let us know if we can help with anything else!"
sriram prakhya
July 31, 2026
5
out of
5
rating by sriram prakhya
"I loved talking with heather. She is amazing person."
We responded:
"Thank you, Sriram, for taking the time to leave us a review! I'm happy to hear that you enjoyed your conversation with Heather. She truly is an amazing part of our team. Feel free to reach out if you need anything else!"
Jay Chase
July 10, 2026
5
out of
5
rating by Jay Chase
"Got me a great quote and state farm became my provider quick and simple exactly what I wanted."
We responded:
"Jay, thank you for taking the time to leave us a review! I'm happy to hear that we could provide you with a great quote and make the process quick and simple. That's exactly what we aim for. Let us know if we can help with anything else!"
Justin Choi
July 6, 2026
5
out of
5
rating by Justin Choi
"I worked with Heather for the past week and she was such a great help! She helped guide me through every step of the process and found ways for me to save money on the quote while maximizing the coverage I could need. Definitely recommend contacting this office if you need a quote on auto insurance."
We responded:
"Thank you, Justin! I'm glad to hear that Heather was able to assist you so effectively and help you find the best coverage options. We appreciate your recommendation and are happy to have been of service. Feel free to reach out if you need anything else!"
Mehedi pollob
July 6, 2026
5
out of
5
rating by Mehedi pollob
"Best in town. So helpful,
I talked with Heather , she is so amazing and helpful.
I will definitely recommend."
We responded:
"Thank you, Mehedi, for your review! I'm glad to hear that Heather was able to assist you and make your experience a positive one. Your recommendation means a lot to us. We're always here to help if you need anything else!"
Holly Rose
July 2, 2026
5
out of
5
rating by Holly Rose
"Dedicated to getting the best quote and very friendly. Thankyou so much!"
We responded:
"Holly, thank you for taking the time to leave us a review! I'm happy to hear that you found our team dedicated and friendly while helping you with your quote. We appreciate your support and are here if you need anything else!"
Janice Meyers
June 29, 2026
5
out of
5
rating by Janice Meyers
"My husband and I just bought a new car and called to have this new car added to our existing policies. Nico Staffanell (from the Dylan Carter - State Farm Insurance Agent) spent a lot of time with us helping us figure out the best coverage and approach that would not significantly increase our current premiums. Not only was he patient and answered all of the questions we had, he also guided us such that in the end we now have even better coverage across all of our vehicles and paying less than we would have if we stayed with our current policies and just added the new car. Thanks Nico!"
We responded:
"Thank you for taking the time to leave us a review, Janice! I'm happy to hear that Nico was able to assist you and your husband with improving your coverage. It's great to know you felt supported throughout the process. We're always here to help if anything else comes up!"
Shakir Ahmed
June 25, 2026
5
out of
5
rating by Shakir Ahmed
"Spoke to heather for over 2 hours total including quote generation and actually buying the policy! She was suuuuuper patient with me and all the tweaks I had to make to compare prices! She suggested the best tailored bundle for me, and I’m super happy with it!
Definately highly recommend them if you value customer service, a patient and active listener and feel like ur talking to a human rather than a robotic sounding agent who just does this for a living.
Thank you so much Heather! You were wonderful!"
We responded:
"Thank you, Shakir! I'm really glad to hear that Heather was able to assist you so well and help you find the right policy. We strive to provide a personal touch and it sounds like Heather delivered just that. We appreciate your recommendation and are here if you need anything else!"
Monet Plummer
June 19, 2026
5
out of
5
rating by Monet Plummer
"Heather was amazing with helping me set up my renters insurance I had no issues it was a smooth set up and when it came to my move in day she had everything ready!"
We responded:
"Monet, thank you for taking the time to leave us a review! I'm happy to hear that Heather made setting up your renters insurance a smooth experience and had everything ready for your move-in day. We're here to make things easy for you. Let us know if we can help with anything else!"
Jeff Moseley
June 11, 2026
5
out of
5
rating by Jeff Moseley
"Good experience would recommend"
We responded:
"Thank you, Jeff, for taking the time to share your experience! I'm glad to hear you had a good experience with us. We appreciate your recommendation. Feel free to reach out if you need anything else!"
Lon Annis
June 2, 2026
5
out of
5
rating by Lon Annis
"Heather just reviewed my account and helped lower the insurance I have with them. Not what you get with the other insurance companies. Thank you Heather 😊"
We responded:
"Thank you, Lon! I'm happy to hear Heather was able to assist you in reviewing your account and finding ways to lower your insurance. We strive to provide personalized service that stands out. Feel free to reach out if you need anything else!"
Valeria Salzano
June 2, 2026
5
out of
5
rating by Valeria Salzano
"I had a great experience with Dylan Carter’s agency of State Farm and in particular with Heather."
We responded:
"Valeria, thank you for taking the time to leave us a review! I'm happy to hear that you had a great experience with our office and that Heather was able to assist you. We're here for you, so feel free to reach out if you need anything else!"
Hsfoto graphy
March 21, 2026
1
out of
5
rating by Hsfoto graphy
"I used to think of statefarm as a wonderful agency until the moment of true came. Back with the previous huracane we had in the fall of 2024 one of my rentals had mayor tree damage these company refuse to pay the roof repairs, they argue that the roof could be partially fixed. No contractor in my area want it to spot fix do to shingles being to old to tide the new ones with the old ones, the shingles were destroyed, not only that, the tree went through the roof and end it up inside the kitchen. We’re in 2026 and I still haven’t recovered a single payment for the repairs.
I paid for everything out of pocket and I submitted all invoice and copy of statements where it shows what I’ve paid but, nothing yet.
I strongly recommend to explore and consider other companies base on results with their client and not for what they can promise when they want your business."
We responded:
"Hello!
We understand your frustration regarding your insurance claim. While we don't directly control claim decisions, we'd like to help in any way we can.
We couldn't locate you in our system under your current profile name. Please call us at (470) 633-3095 so we can find your account and look into your claim further. We're here to assist you."
Weed Showman
March 13, 2026
5
out of
5
rating by Weed Showman
"It was explained easier than most people could have done it"
We responded:
"Thank you, Weed, for your fantastic review! I'm happy to know that the explanation was clear and helpful. If you have any more questions or need assistance, feel free to reach out. We're here for you!"
narayana ganesh
February 25, 2026
5
out of
5
rating by narayana ganesh
"It's having a great experience out here with the team and helped me a lot in choosing the best deal for my insurance.."
We responded:
"Thank you, Narayana Ganesh! I'm happy to know that our team was able to assist you in finding the best insurance deal. We’re committed to providing excellent service and are here for any future needs you might have. Let us know if there's anything else we can do for you!"
Gregory Mix
February 24, 2026
5
out of
5
rating by Gregory Mix
"Called Rick devries to get a quote on insurance. He was very knowledgeable about everything. Made the process quick and easy. Was able to lower my insurance almost $100. Recommend State Farm to everyone."
We responded:
"Thank you for your review, Gregory! I'm happy to hear that Rick provided you with knowledgeable and efficient service. It's great to know we could help you save on your insurance. If you need anything else, feel free to reach out!"
Tanvir Hossain
February 24, 2026
5
out of
5
rating by Tanvir Hossain
"I’ve had a fantastic experience with the Dylan Carter Agency of State Farm, my car insurance provider. Their communication is top-notch—whenever I need assistance, they’re always ready with helpful information. They’ve provided me with a reasonable car insurance plan and plenty of discounts. For example, I received discounts for defensive driving courses, safe-driving tools, and other unique programs. I’d also like to give special mention to Heather, who’s been an outstanding representative and has supported me from day one. I’m truly grateful for their service and plan to continue with them in the future. Thank you!"
We responded:
"Thank you, Tanvir, for sharing your wonderful experience! I'm happy to hear that our communication and service have met your expectations. It's great to know that Heather has been a valuable support to you. We appreciate your trust in us and look forward to continuing to serve your insurance needs. If you ever need anything else, just let us know!"
Justin Fontain
February 24, 2026
5
out of
5
rating by Justin Fontain
"10/10 experience with Nico. Patient, knowledgeable, and highly professional. He made everything smooth."
We responded:
"Thank you, Justin! I'm happy to hear about your fantastic experience with Nico. His professionalism and knowledge are truly valued in our office. If there's anything else we can do for you, just let us know!"
tracy deal
February 20, 2026
5
out of
5
rating by tracy deal
"Patient and willing to.meet on my schedule. Very friendly and knowledgeable"
We responded:
"Thank you for your review, Tracy! I'm happy to hear that you found our service friendly and knowledgeable. It's important to us to accommodate your schedule and provide the best experience possible. Let us know if there's anything else we can assist you with!"
Courtney Fowler
February 19, 2026
5
out of
5
rating by Courtney Fowler
"I’m so happy I found you guys, not only did you get me the best auto insurance in town but I also bundle which made it lower. The service was quick and easy. Thank so much to Heather for taking the time to help me."
We responded:
"Courtney, thank you for your wonderful feedback! I'm glad you found our service quick and easy, and that Heather was able to assist you with bundling your insurance. We’re always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
John O'Connor
February 18, 2026
5
out of
5
rating by John O'Connor
"Dylan and Nico have always given me great service, laying out coverage options and getting coverage in place quickly. Most recently they helped me with coverage on a second home and car. I highly recommend them for your insurance needs!"
We responded:
"Thank you, John! I'm happy to hear that Nico & I have been able to assist you effectively with your insurance needs. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Camillia Peavy
February 15, 2026
5
out of
5
rating by Camillia Peavy
"Very please with the customer service from Heather."
We responded:
"Thank you, Camillia! I'm happy to hear that Heather provided you with excellent customer service. Our team is dedicated to ensuring a positive experience for everyone. If there's anything else we can assist you with, feel free to reach out!"
Andrew Sadler
February 10, 2026
5
out of
5
rating by Andrew Sadler
"Outstanding customer service. Heather provided me with the information I needed in a timely and professional manner."
We responded:
"Hey, Andrew! Thanks for sharing your experience with our team. Heather was happy to provide timely and professional help, and we’re glad she was able to get you the information you needed for your auto and renter’s insurance."
Asia
January 31, 2026
5
out of
5
rating by Asia
"Very helpful and really useful I happy I chose them I really saved money thanks Heather for everything"
We responded:
"Thank you, Asia! I'm glad to hear that Heather was able to assist you effectively and help you save money. We appreciate your trust in us and are always here to support your insurance needs. Let us know if there's anything else we can do for you!"