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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nonie Munet

June 19, 2025

5  out of  5
rating by Nonie Munet
"Heather reach out to me and gave me lot of options. She helped me find what I needed and save with my auto and home insurance. She's very efficient in her field. I would highly recommend her to my family and friends."
We responded:
"Thank you for your review, Nonie! I'm delighted to hear that Heather was able to provide you with a variety of options and assist you in finding the right insurance solutions. Her efficiency and dedication are truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Hsfoto graphy

June 9, 2025

1  out of  5
rating by Hsfoto graphy
"I previously had tater statefarm as a wonderful agency until the moment of true came. Back the s previous huracane we had in the fall of 2024 one of my rentals had mayor tree damage and refuse to pay the roof replacement arguing the roof could be partially fixed. No contractor in my area want it to spot fix do to having old shingles. I would definitely recommend to explore and consider other companies base on results with their client and not for what they can promise."
We responded:
"Thanks for the kind words! We’re happy to hear Carlos was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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D Robe

June 1, 2025

5  out of  5
rating by D Robe
"The Dylan Carter agency has been nothing but a pleasure to handle business with. Heather is a great agent and speaks in a way that doesn’t leave you behind with technical lingo. From start to finish I was able to set up a new policy in less than 20 minutes with Heather’s help."
We responded:
"Thank you, D Robe! I'm so happy to hear that Heather made the process smooth and understandable for you. We aim to make setting up a policy as quick and easy as possible. If you need anything else, feel free to reach out!"
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Keith Cain

May 22, 2025

5  out of  5
rating by Keith Cain
"Great they helped me out a lot great prices"
We responded:
"Thank you, Keith! I'm glad to know that you found our assistance helpful and appreciated our pricing. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Nia “Candes”

May 21, 2025

5  out of  5
rating by Nia “Candes”
"After doing some car insurance shopping, Heather made it very easy for me to switch to state farm! The process was seamless and easy enough for anyone to do. Thanks a lot for your help, Heather! 😊🩷"
We responded:
"I'm glad to hear that Heather was able to make your switch to State Farm so smooth and straightforward, Nia! Your satisfaction is important to us, and we're grateful for your feedback. If you have any more questions, feel free to reach out. Thank you for choosing us!"
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April

May 16, 2025

5  out of  5
rating by April
"Heather answered all my questions thoroughly, and was responded quickly to my auto insurance inquiry."
We responded:
"Thank you, April, for sharing your experience! I'm glad Heather was able to assist you with your insurance inquiry and provide thorough answers to your questions. Our team is here to help, so feel free to reach out anytime you have more questions or need assistance."
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Clinton Skarosi

May 7, 2025

5  out of  5
rating by Clinton Skarosi
"Heather was such a wonderful help with getting me a better rate for my car! She was very attentive and had great communication throughout the entire process! 10/10 recommend!!!"
We responded:
"Thank you, Clinton, for sharing your experience! I'm delighted to hear that Heather was able to assist you in securing a better rate for your car insurance. Her attentiveness and communication are truly valued by our team."
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Funda Kalemci

April 21, 2025

5  out of  5
rating by Funda Kalemci
"Heather was amazing! It was a seamless and super efficient experience, clear guidance on everything including savings! All was done to my satisfaction under 30 minutes!"
We responded:
"Thank you, Funda, for sharing your experience! I'm delighted to know that Heather provided you with such efficient and clear guidance. It's wonderful to hear that everything was completed to your satisfaction in such a short time. If you have any more questions or need further assistance, feel free to reach out!"
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John Arinze

April 18, 2025

5  out of  5
rating by John Arinze
"Rick was a pleasure, and broke everything down for me. He was informative and quick with it. I’m looking forward to more business with him."
We responded:
"Thank you, John! I'm glad to hear that Rick was a pleasure to work with and provided clear explanations. - Dylan Carter - State Farm Insurance Agent, Atlanta, GA"
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Megan Harris

April 14, 2025

5  out of  5
rating by Megan Harris
"Heather is absolutely AMAZING! She cares and she is personable. I recommend this agency 100% to anyone and everyone!!!!"
We responded:
"Thank you so much, Megan! I'm glad to hear that Heather made such a positive impact with her caring and personable approach. Your recommendation means a lot to us."
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Denetra Chambers

March 28, 2025

5  out of  5
rating by Denetra Chambers
"No offense to anyone, but it’s always refreshing to speak with someone who speaks proper English lol! Heather is my new bestie 😁. Her customer service skills are superb. She assisted me and my husband with getting life insurance, which she made easy by explaining everything in detail. She displayed a great attitude, kindness, patience, and personability while answering all questions we had and throughout the entire process. Thank you Heather and congrats again 💜 you are the best!"
We responded:
"Thank you, Denetra, for sharing your wonderful experience! I'm happy to hear that Heather provided such excellent service and made the process of getting insurance smooth and understandable for you and your husband. Her dedication to kindness and patience truly shines through. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help!"
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jason mayton

March 26, 2025

5  out of  5
rating by jason mayton
"Great service"
We responded:
"Thank you, Jason, for your feedback! I'm happy to know you received great service."
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Beautiful Queen

March 19, 2025

5  out of  5
rating by Beautiful Queen
"Great service with a great attitude from Heather with Statefarm"
We responded:
"Thank you for your wonderful feedback! I'm happy to hear that Heather provided you with excellent service and a positive experience. If you have any questions, feel free to reach out to our office. We're here to help!"
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Sierra Jefferson

March 14, 2025

5  out of  5
rating by Sierra Jefferson
"Best customer service hands down! I called at the very last minute before they closed with trying to transfer my insurance to my new state. Neko was absolutely amazing and helpful!"
We responded:
"Thank you, Sierra, for your wonderful feedback! I'm so glad to hear that Neko was able to assist you effectively, even at the last minute. We're always here to help with your insurance needs. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
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Good news

March 5, 2025

5  out of  5
rating by Good news
"I appreciate Rick for making my insurance easy to sign up with straight forward am very pleasant thanks"
We responded:
"Thank you for your wonderful feedback! I'm delighted to know that Rick made the insurance sign-up process straightforward and pleasant for you. If you have any more questions or need assistance in the future, feel free to reach out to our office. We're here to help!"
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marcus ferrell

February 26, 2025

5  out of  5
rating by marcus ferrell
"Rick was very with all my issues that I had"
We responded:
"Thank you, Marcus, for your wonderful feedback! I'm glad Rick was able to assist you with all your issues. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Kimbo Brown

February 17, 2025

5  out of  5
rating by Kimbo Brown
"Shout-out to Heather who explained everything in so much detail and answered Every question I had. This was the best insurance experience I've had with talking to an agent in a long time. Very professional. I actually called to just get a quote with the mentality of not getting insurance because all other companies were ridiculous. So I thought this would be the same. Heather found me discounts and my quote was really good. So now I'm with State Farm 🙂. Thanks Heather"
We responded:
"Thank you, Kimbo, for sharing your experience! I'm delighted to hear that Heather was able to provide such detailed explanations and answer all your questions. It's wonderful to know that she helped you find a great quote with discounts. We're happy to have you with State Farm! If you need any further assistance, feel free to reach out."
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Michael Sanchez

February 7, 2025

5  out of  5
rating by Michael Sanchez
"I have been with Dylan Carter for a good number of years now, and they have always been helpful. Nico, is always ready to help out!"
We responded:
"Thank you, Michael, for your continued support over the years! I'm glad to know that Nico has been consistently helpful. We're here for any assistance you might need in the future."
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Mohith Kookatla

February 5, 2025

5  out of  5
rating by Mohith Kookatla
"Shoutout to Heather, she gave the best experience to get my auto insurance, I really appreciate the fact she tried a lot to offer me the best policy. I know whom to call the next time I need to deal with an insurance."
We responded:
"Thank you, Mohith, for sharing your experience! I'm happy to hear that Heather provided you with such excellent service in finding the best insurance policy. We're grateful to have her on our team. If you need assistance in the future, don't hesitate to reach out to us!"
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Brent Lewis

February 3, 2025

5  out of  5
rating by Brent Lewis
"Heather was awesome and very patient with me! She worked diligently to provide me with a great rate!!! I recommend she and Dylan highly!"
We responded:
"Thank you, Brent, for your wonderful feedback! I'm glad to hear that Heather's patience and dedication helped you find a great rate. We truly appreciate your recommendation and are here for any future insurance needs or questions you might have."
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Eric

January 27, 2025

5  out of  5
rating by Eric
"Needed some insurance and heather was great even added life insurance policy for myself to leave for my kids if something was to happen she was great I recommend her to anyone looking for insurance"
We responded:
"Thank you, Eric, for sharing your experience! I'm glad Heather was able to assist you with your insurance needs. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime."
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Elchoppo Graham

January 23, 2025

5  out of  5
rating by Elchoppo Graham
"Heather was so sweet and helpful made me feel comfortable took her time and explained everything and answered all my questions..."
We responded:
"Thank you, Elchoppo, for sharing your experience! I'm happy to hear that Heather made you feel comfortable and took the time to explain everything thoroughly. It's great to know she was able to answer all your questions. If you need any further assistance, feel free to reach out to our office anytime."
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David Codner

January 10, 2025

5  out of  5
rating by David Codner
"Heather is awesome."
We responded:
"Thank you, David, for the fantastic review! We're happy to hear that Heather made such a positive impression. If you have any questions or need assistance, feel free to reach out to our office. We're here to help!"
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keaundra benson

December 12, 2024

5  out of  5
rating by keaundra benson
"Heather was more helpful than any person I've spoken to regarding insurance and she was very sweet and genuine while doing so! 10/10 I would recommend their practice any day!"
We responded:
"Thank you so much, Keaundra, for your wonderful feedback! I'm really happy to know that Heather was able to assist you so effectively and with such kindness. We're grateful for your recommendation and are always here to help with any future insurance needs or questions you might have. Have a great day!"
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Courtney Stimson

December 2, 2024

5  out of  5
rating by Courtney Stimson
"Have been with Dylan Carter’s team for a few years now, most recently working with Heather, and have always had a pleasant experience! The team is kind, responsive, and happy to help."
We responded:
"Courtney, thank you for your kind words and for being with our team for several years! We're glad to hear that Heather and the rest of the team have provided you with a pleasant experience. Your feedback is truly appreciated, and we're always here to help with any future needs or questions."